Support

LogMeIn Free Limited to 10 Machines

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Recently, I logged in to my LogMeIn account to provide some “remote support” to my parents when I noticed a nice error message stating that You will soon have to pay for more than 10 computers – the free version will be limited to 10 computers only. I was able to remove a few computers that had either been replaced or that I was no longer actively managing…but I know of several companies that use … Read more…

The Case of the Print Spooler That Stops Running

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Recently, I had cleaned up a virus from a user’s laptop – it was a fairly straightforward cleanup, and I thought I was done. Not quite. The user had said that her husband had been trying to print and was getting a print spooler error…had the spooler randomly stopped? I sent the command to restart the spooler. This did not work as it seemed the spooler continually stopped running. I then sent the path for … Read more…